Five ways a virtual assistant lead generation service could boost your business
All businesses rely on new leads. Of course, you need to keep existing customers loyal, but new business has to come from somewhere – and finding that business can be a time-consuming task. It’s also expensive – particularly if you’re doing all the work yourself. So,...
Why use a lead generation service?
Getting good leads is vital to business success. And it’s not just about finding the right people to talk to; it’s about understanding what they want from your business, how you’re going to talk to them, how you look after them during their buying journey and how you...
Creating a customer experience strategy using outsourced customer care
Your existing customers are potentially more valuable to you than new ones. These customers have already made a connection with you – they’ve chosen to buy from you, and now it’s up to you to make their buying experience a good one, so that they will come back again,...
Customer care outsourcing – what makes great customer service?
Customer service should be at the top of your priority list. Why? Because looking after your customers means repeat business, referrals, recommendations and good reviews. So your existing customers are one of your most important assets. And that’s why, if you’re...