The virtual assistant blog

For entrepreneurs and small business owners to help run a successful business

The virtual assistant blog

For entrepreneurs and small business owners to help run a successful business

The virtual assistant blog

For entrepreneurs and small business owners to help run a successful business

Creating a customer experience strategy using outsourced customer care

Creating a customer experience strategy using outsourced customer care

Your existing customers are potentially more valuable to you than new ones. These customers have already made a connection with you – they’ve chosen to buy from you, and now it’s up to you to make their buying experience a good one, so that they will come back again,...

The true value of a virtual assistant – CRM management after GDPR

The EU’s new General Data Protection Regulations came into force on May 25th 2018, but whilst the regulations came into effect on that day and were enforceable from that date, your business is unlikely to get a visit from the Information Commissioner’s Office in the...

Marketing content strategies for small business

There are many useful online content marketing strategies available which are very effective at bringing traffic to your website, boosting your businesses brand and establishing your business as an authority in the marketplace. The best part is — these marketing...

Is YOUR virtual assistant ready for GDPR?

You’ve probably had your fair share of GDPR emails by now, from companies wanting to keep you on their mailing lists, or trying to sell consultancy or GDPR information packs. But in terms of your business practicality, are you confident that the people supporting your...

Small business and startup social media strategies

Social media has become an important part of online marketing in the past few years. It is a useful marketing tool for small businesses and startups because the cost of entry is very low and it can be quite effective. However you need a small business or startup...

How to make business trip planning easier

If you’re a regular traveller, you’ll know how important it is to get your business trip planning right. From the booking details to how to pack, you’ll look for any way to make your life easier. More and more, we use technology to communicate with customers,...

Move your business forwards, create a smart to-do list

‘To-do lists’ help many people to remember the things that need to be done. However they can quickly become counter-productive, when crossing tasks off becomes more important than the outcome of completing the task itself! To-do lists often force us to focus on what...

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