Virtual telephone answering service

Let our virtual call answering service take calls on your behalf

virtual call answering service

Virtual telephone answering service

Let our virtual call answering service take calls on your behalf

Virtual telephone answering service

Let our virtual call answering service take calls on your behalf

Whether it’s taking and relaying messages, handling critical calls, qualifying prospects or dealing with customer service issues we can answer calls in your company name, instantly creating a professional impression. So why not consider using our virtual telephone answering service rather than letting your customers listen to voicemail.

There’s nothing worse than trying to phone for a service or advice only to be directed to voice mail – or worse, get nothing but the dial tone. As customers, we want our suppliers to be available when we need them… and that can be problem if you’re the owner of a small business, because you can’t be in two places at once.

You might forward calls to your mobile, but still you may not be able to answer when a call comes in. So how can you manage not to disappoint new prospects? Let a Oneresource virtual phone assistant help you make the right impression by giving our virtual phone answering service a try.

 

  • Divert your calls to us and we will answer in your company name to create a professional impression.
  • We can phone or text you with important messages or send information to your email inbox.
  • Our virtual telephone service is seamless, so callers won’t realise we’re not in your office when handling your calls.
virtual telephone answering service

Our business phone answering service can help your company to run more smoothly giving you more time to focus on growth.

We make it our business to remove the stress from yours with our virtual telephone answering services for small businesses.

Whether it’s taking and relaying messages, handling critical calls, qualifying prospects or dealing with customer service issues we can answer calls in your company name, instantly creating a professional impression. So why not consider using our virtual telephone answering service rather than letting your customers listen to voicemail.

There’s nothing worse than trying to phone for a service or advice only to be directed to voice mail – or worse, get nothing but the dial tone. As customers, we want our suppliers to be available when we need them… and that can be problem if you’re the owner of a small business, because you can’t be in two places at once.

You might forward calls to your mobile, but still you may not be able to answer when a call comes in. So how can you manage not to disappoint new prospects? Let a Oneresource virtual phone assistant help you make the right impression by giving our virtual phone answering service a try.

 

  • Divert your calls to us and we will answer in your company name to create a professional impression.
  • We can phone or text you with important messages or send information to your email inbox.
  • Our virtual telephone service is seamless, so callers won’t realise we’re not in your office when handling your calls.

Our business phone answering service can help your company to run more smoothly giving you more time to focus on growth.

We make it our business to remove the stress from yours with our virtual telephone answering services for small businesses.

business phone answering | © one-resource.com

Be available (even when you’re not actually available)

One of the most important things about starting a new business is being available to your clients and your potential clients. But it’s simply not possible to be able to answer the phone every time it rings. And yet, customers are fickle and they’ll quickly go elsewhere if they can’t get hold of you – or you don’t get back to them quickly enough.

That’s why one of the first things that new businesses often choose to outsource is telephone answering. A virtual telephone answering service is a no-brainer investment. Your calls simply divert to your assistant, who can answer the call professionally and seamlessly, so the caller has no idea they are not sitting right there on a reception desk.

 

Adding value to your business

What’s more, you can arrange for your assistant to text or leave you a message about a particularly important call or enquiry so that you can prioritise getting back to the caller as soon as you’re free. As you get used to working with the answering service, you can brief your assistant to have answers to common enquiries, be able to take email addresses and send out product or service information, and make appointments for you.

From your clients’ point of view, they have a professional representative of your business on the other end of the phone who can manage their enquiries and make sure they get a response. That in turn means your brand reputation improves, clients get a favourable first impression and are more likely to take the next steps towards buying.

Expanding the service

Eventually, you can add more services to your telephone answering outsourcing, so that the service is linked to your diary management, your customer service, your outbound marketing strategy and your wider admin management. All of this is affordable, reliable and flexible. You’re only paying for the time you use, and you are confident that the day-to-day tasks in your business are being professionally managed whilst you are actually doing the work.

If you’ve recently started a business, or your business is growing and you need help handling new enquiries, talk to us today. We can put a dedicated plan together for you that helps you keep your customers and enquirers happy, putting new potential business in your pipeline and giving you the brand reputation you want.

What our customers say..
Oneresource supported the development of my business for over a year. They very quickly understood my niche and handled all of my social media tasks including research, scheduling and interaction that used to take me hours but took them less time and improved engagement as well. I also liked the fact that if I had a one off task come up outside of the support they usually provided I could get that taken care of as well. As a result I was able to focus on my clients and grow my business to the next stage. Oneresource were the ideal partner and I would recommend them to any other small business owner looking to grow.
Director, Chris Fry Consulting Ltd
Image is not available
Image is not available
What our customers say..
Whether it was general administration, time management, presentation preparation, VIP management to hosting, travel and


Marketing director, Honda Racing F1 Team
Image is not available
accommodation schedules, meeting rosters or reporting Sara was an invaluable PA in a consistently challenging and fast moving environment.
Image is not available
What our customers say..
Oneresource took on a job for us at short notice which we couldn't have easily done without their help. We were really happy with the way the tasks were completed and better still I liked how it all happened with minimal involvement from us.
Irvin Hunt, Director
Image is not available
Image is not available
Slider

vacancies icon

No recruitment
costs

blue tick icon

management of staff and motivation icon

Management of staff and motivation

blue tick icon

salary icon

Payroll, NI and Pension
Included

blue tick icon

tax and employment law icon

Tax and employment law
Included

blue tick icon

software, hardware and systems icon

Software & hardware systems included

blue tick icon

Group icon

Single assistant or whole team available

blue tick icon

pay for resource you need

Only pay for resource needed

blue tick icon

office space telephones and utilities icon

Office, phone & utilities Included

blue tick icon

Share This