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How to manage calls – business phone answering tips for SMEs

How to manage calls – business phone answering tips for SMEs

by Oneresource | Call Handling

Getting a small business off the ground is hard, but arguably it gets tougher when you have to keep all the plates spinning by yourself. When you have orders to process, products or services to create and market, and an online presence to manage it can be easy to...
How to develop effective telephone and cold-calling scripts

How to develop effective telephone and cold-calling scripts

by Oneresource | Call Handling

For many small business owners, the idea of calling prospective customers out of the blue is terrifying. And so you look for other ways to attract attention. But the telephone is a powerful marketing tool – all you need is well-planned cold calling scripts and the...

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