Customers have high expectations about the service they get from ecommerce businesses. As a small business selling online, you’re competing with the service levels set by the biggest online retailers in the world. Good customer service is one of the things that can...
The Virtual Assistant Blog
Call Handling
How to manage calls – business phone answering tips for SMEs
Getting a small business off the ground is hard, but arguably it gets tougher when you have to keep all the plates spinning by yourself. When you have orders to process, products or services to create and market, and an online presence to manage it can be easy to...
Top ten tasks to outsource for small business and entrepreneurs
If you are an entrepreneur or a small business owner, you understand how valuable time is. One way to deal with a shortage of time is to outsource your everyday tasks so you can focus on more important parts of your business. As the saying goes — do what you do best...



