by Oneresource | Call Handling, Sales, Virtual Assistant Support
Customers have high expectations about the service they get from ecommerce businesses. As a small business selling online, you’re competing with the service levels set by the biggest online retailers in the world. Good customer service is one of the things that can...
by Oneresource | Call Handling
Getting a small business off the ground is hard, but arguably it gets tougher when you have to keep all the plates spinning by yourself. When you have orders to process, products or services to create and market, and an online presence to manage it can be easy to...
by Oneresource | Call Handling
For many small business owners, the idea of calling prospective customers out of the blue is terrifying. And so you look for other ways to attract attention. But the telephone is a powerful marketing tool – all you need is well-planned cold calling scripts and the...
