The Virtual Assistant Blog
Helping business owners run a successful business
Tasks that your ecommerce business can outsource to a virtual assistant
Running an ecommerce business might sound like an easy way to make money, but the most successful online stores are organised and focused, with all the admin taken care of and clear processes for sourcing, listing, selling and keeping customers happy. It’s a...
Creating a customer experience strategy using outsourced customer care
Your existing customers are potentially more valuable to you than new ones. These customers have already made a connection with you – they’ve chosen to buy from you, and now it’s up to you to make their buying experience a good one, so that they will come back again,...
How outsourced sales support can help after a networking event
If you’re well-prepared, networking is an excellent way to build lasting business relationships and get new business into your sales pipeline. But going to the networking event is only part of the deal. The work is in what you do afterwards, which is where outsourced...
How outsource bookkeeping services can help risk-assess customers and manage credit
One of the best ways to safeguard your business is to make sure that your customers can pay. Of course, some businesses solve this problem by asking for payment in advance – if you’re buying products online, for example, you have to pay before the goods are delivered....
How companies that hire virtual assistants could be reducing their carbon footprint
It’s important that businesses of all sizes look at ways to reduce their impact on the climate. A recent survey by the British Chambers of Commerce in partnership with O2 revealed that 90% of small businesses have yet to put in place any targets to reduce emissions....
The true value of a virtual assistant – CRM management after GDPR
The EU’s General Data Protection Regulations came into force on May 25th 2018, but whilst the regulations were enforceable from that date it would have been unlikely that you ever had a visit from the Information Commissioner’s Office since then. However that date...
How virtual assistance services can help you manage statutory leave cover
Employees on statutory leave can give small businesses a headache. Covering duties for a period of time can be expensive, if you bring in full-time cover, and it brings with it a wide range of paperwork and legislative responsibilities. But what if you use flexible...
Marketing content strategies for small business
There are many useful online content marketing strategies available which are very effective at bringing traffic to your website, boosting your businesses brand and establishing your business as an authority in the marketplace. The best part is — these marketing...
12 Digital marketing misconceptions to dispel
There is a large amount of small business digital marketing advice available online. Unfortunately, some of the advice is misleading, or even completely incorrect! In fact, one of the key challenges of digital marketing is determining which tips are useful for your...
Social media marketing ideas – how to keep content engaging
One of the disadvantages of social media marketing is the challenge in keeping it creative and fresh. Here are some tips and tricks to make interesting and engaging content for your social media target audience: Quality not quantity: Regular updates are important but...
New business? Why you should hire the best virtual personal assistant you can find
Businesses are time-consuming things. They eat up all the hours in the day and, if you’re a solo entrepreneur, you’ll find that you can be closing your first sale one minute and trying to file your paperwork the next. And so, to make sure you’re heading in the right...