The Virtual Assistant Blog
Helping business owners run a successful business
How a customer relationship manager can transform your ecommerce business
Customers have high expectations about the service they get from ecommerce businesses. As a small business selling online, you’re competing with the service levels set by the biggest online retailers in the world. Good customer service is one of the things that can...
6 everyday tasks a financial advisor can outsource to a virtual assistant
As a financial advisor, you’ll spend most of your time meeting clients, doing research into the best recommendations for their needs, and managing your own development, qualifications and regulatory requirements. That doesn’t really leave time for the day-to-day...
A marketing content manager’s guide to creating the best profile picture
As any marketing or social media expert will tell you, the profile photo you choose for your accounts or for your website can make a significant difference to the way potential clients see you. One of the first things that a marketing content manager would recommend...
Creating digital surveys – a virtual market research assistant guide
All businesses should be collecting insights that help them to refine their offerings and improve their services. The easiest and quickest way to do this is through a well-designed digital survey. Whether you manage this yourself or use a market research assistant to...
5 Sales appointment setting tips for entrepreneurs and small business owners
 Obtaining an appointment with a sales prospect can be challenging. The prospect is often very busy and they may not be interested in scheduling an appointment when first approached. However, there are a number of appointment setting tips which can increase your...
The virtual business service guide to writing an effective business plan
A business plan is essential for all businesses of all sizes. It sets out a range of critical information, including financial projections, leadership team experience, competitor analysis and market information. Businesses use this document to raise money, to devise...
23 e-commerce tasks to outsource to virtual administration services
Starting up an e-commerce business? Or diversifying to e-commerce to give your business a new income stream? If so, you’re probably going to need some support to help with everyday tasks so that you can concentrate on strategy and making the business work. We’ve...
Affordable virtual assistant tips – taking photos for your digital content
Great images are an important part of your digital content planning. Readers now expect to see good quality, relevant and engaging images on websites, in blogs and on social media posts, so to grab their attention, you need to make sure that your images promote your...
The virtual social media manager’s guide to sourcing great images
We all know that great online content is about the perfect mix of words and images. Getting the image right could get your content noticed, shared and engaged with more widely, so it pays to take the time to source professional images that demonstrate you’re serious...
A virtual bookkeeping guide to purchase orders for small businesses
Many small businesses put their accounting practices in place as they go – often as the result of a problem or issue they have had with a customer or a supplier. No matter what size your business is, good process can help both to make you more efficient, and improve...
How can virtual assistant staff help mortgage brokers?
Organisation and good administration are the hallmarks of a successful mortgage broking business. In addition to your knowledge and experience of the market, and your relationships with lenders, you also need to be on top of increasing amounts of paperwork, and...