The Virtual Assistant Blog
Helping business owners run a successful business
Why the best virtual assistants are Cyber Essentials certified
Thousands of SME businesses across the UK use remote assistants to help with a variety of tasks, from social media posts to bookkeeping and diary management. Most of these tasks are automated, and businesses give their assistants access to their accounting, CRM and...
How to pre-qualify your prospects
There are few things more disheartening than focusing time, energy and thought on a particular sales pitch, only to have it end with a shake of the head and a firm "No thanks". Â You wonder where it went wrong: you thought this was a guaranteed sale, but did you...
How a business meeting planner can make you more productive
We all know that business meetings can be incredibly productive and useful. We also know that poorly-organised or planned meetings can be dull, unproductive and a waste of the valuable time we could be spending elsewhere. If you think your business meetings could work...
Customer care outsourcing – what makes great customer service?
Customer service should be at the top of your priority list. Why? Because looking after your customers means repeat business, referrals, recommendations and good reviews. So your existing customers are one of your most important assets. And that’s why, if you’re...
How virtual assistants can help doctors, consultants & GPs
 Whether you’re running a busy medical practice, or managing private work alongside your other roles, it’s going to make for an easier life if you can offload your admin to someone you can rely on. You need to be able to focus on the work, which means that a safe pair...
How to write clear briefs for your business process outsourcing service
Having business processes for essential tasks in your business improves productivity, reduces time wasted and keeps things running smoothly even if the people managing the tasks change. They are particularly useful if you have decided to outsource some of the key...
How a meeting organiser can help you run truly efficient meetings
When meetings are good, they are very, very good. And when they are bad, they are a waste of everyone’s time and energy. That’s why it’s worth considering having a meeting organiser or planner who can help you make sure that both internal and external meetings add...
Practical ways a virtual assistant can help you get the best deal
 Dealing with suppliers can be one of the most stressful parts of running a business. Deciding which business to go with, working out all the details and making sure you’re getting the best deal for your company can take up a lot of your time – so read on to find out...
How to choose the best small business bookkeeping software
As your business grows, handling the finances can be a bit of a nightmare. Invoicing, tax returns, VAT returns and general bookkeeping can take precious hours out of the time you spend in your business, and employing someone to do it for you may be an unnecessary...
9 ways virtual assistant research services can support your business
When you think about it, much of the success of your business is down to the quality of research you do. From market research and customer surveys to event planning and technology support – research is a necessary part of your operation. It’s also time-consuming...
How to choose the best ecommerce platform for your small business
Increasingly, businesses are choosing to sell their products online. Some use online sales to support a bricks-and-mortar store; others sell via a dedicated website as well as other marketplaces, and some just want to drive sales through a single site. Whichever category you fall into, you’ll need an online shop to sell from. And deciding which system to use can be tricky – so here’s our guide to help you choose the best ecommerce platform for you.