The Virtual Assistant Blog
Helping business owners run a successful business
Choosing a virtual assistant: how to select the right service
Every choice you make about your business strategy is an important one, but few aspects of your business are as influential as the handling of administration and day-to-day tasks. All those things that seem mundane, boring and tiny are, in fact, the lifeblood of your...
A virtual assistant diary organiser’s top tips for arranging successful business meetings
Meetings are part and parcel of business life. And properly planned and run, they can produce clear outcomes, targeted actions and move things forward. Poorly planned meetings, however, can be a waste of everyone’s time and have a negative effect on relationships both...
Why is market research important for small business
Understanding your customers and the current market conditions is essential for running a successful small business. Market research strategies and services can be used to obtain this kind of information, and can provide valuable insight for your business on a wide...
Customer care outsourcing – what makes great customer service?
Customer service should be at the top of your priority list. Why? Because looking after your customers means repeat business, referrals, recommendations and good reviews. So your existing customers are one of your most important assets. And that’s why, if you’re...
Invoicing solutions that ensure you get paid on time
One of the biggest bug-bears for small business owners is late payment. Your cash flow depends on payments being made on time and you don’t have huge reserves to help you get through periods of non-payment. But if you can implement some straightforward invoicing...
Virtual outsourcing – considerations and benefits for small business
In this digital age, virtual outsourcing has become the go-to strategy used by business owners who want to grow fast and efficiently. Think about it. You get a highly skilled member of staff without having to pay for holidays, Dr's appointments, sick leave, set up...
5 reasons why data entry accuracy is critical to your business
All businesses rely on data – whether they know it or not. The more accurate and detailed your data entry and collection processes are, the more valuable that data becomes. High-quality, reliable data empowers your business to plan effectively, adapt when needed, and...
Digital marketing content development and management
‘Digital marketing’ seems like a bit of a buzzword and many smaller business owners aren’t quite sure what it covers. In fact, digital marketing is one of the best and most important ways to reach your customers. Done properly, this type of marketing content...
9 Sales support strategies for SMEs
Small business owners always need to maintain a strong focus on sales and administration support to make sure their customer’s needs are met. In particular it’s important to ensure adequate after sales support is provided to improve customer retention rates. Today,...
Email time management tips: How to use a virtual assistant to your advantage
For many people, email has become an essential part of running their business. Unfortunately, personal email management can be quite complex when you have hundreds of emails arriving daily and thousands of email contacts. For this reason, many business owners and...
Small business tips for email marketing success
Digital marketing with email newsletters is a very effective technique and is one of the best ways to engage with customers. Well constructed email marketing campaigns can increase your sales, improve brand loyalty and increase customer retention rates. But what are...